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Working with Internet Explorer 9, 10, 11 and beyond. Simple issues you might have found or a few serious problems. Here's where I publish issues I have seen. Configuration settings and more. If you experience issues with IE please visit support.microsoft.com first then search the web.

Internet Explorer 10 Installation Issues

In my Notes page here I cover,

  • IE 10 installation issue after update. (Which isn't actually an issue)
  • How to switch from 32bit to 64bit modes and how to tell which mode you are running. (just toggle between Enhance Protection Mode)
  • Java Script, you must install the 64bit manually because the auto update installs only 32bit. Check the Control Panel Java version. 

So far I have to say IE 10 is better than IE 6.5 and that was better than IE 2.0. 

If you got the joke then you're in the right place. 

I like hearing about issues with Internet Explorer. Most of the issues are related to configurations and people not liking the added security or patches. 

I'll never say IE is the best, I use several different browsers during the day because applications and websites are all built based on a browser compatibility and what the programmer was really using and liked. 

Today I was setting up a new system and removed the IE 8, IE 9 version from the system. 

I downloaded the installer and ran the IE 10 but didn't notice if it was 64bit or 32bit until it was installed. 

I removed the IE 10 installation and installed the correct version using the offline installation package and now I have the following error. 

 "Internet Explorer did not finish installing"

"Setup can't continue because a more recent version of Internet Explorer is installed on your computer."

IE-10-DID-NOT-FINISH-INSTALLING

Comment: Go figure.

Now that I am in this pickle and don't want to start editing the registry I took to Sir Google for the answers.

http://support.microsoft.com/kb/2409098

First part was "Updates" which was something I should have shut down when I first started.

I was updating third party drivers and the system was updating main components to include the IE 10 version I installed.

First Fix attempt: 

  • Let all the updates run before adding, removing, changing, Internet Explorer.
  • Restart your computer.

Comment: That didn't work for me.

Second Fix attempt: 

  • Reinstall the IE version listed in your Windows Features On or Off (and components) section. 
  • Restart your computer.

Comment: That didn't work.

Windows Features On or Off for Internet Explorer 10

Image: Windows Features On or Off

 

Third Fix Attempt:

Now I felt it was time to actually start reading.

  • Installed version 10.0.9200.16660
  • Downloaded Version 10.0.9200.16521

The ID-10_T Interface between the Chair and the Keyboard found that the newer version was installed and the error message wasn't an error but rather a informitive message. 

Comment: Then why did it show that error even when the component was not installed? Answer; IE 10 installed itself as a Windows Component in which you can turn on and off. The version was updated via MS updates which made it impossible to update with the older version that was downloaded. 

The next question is, can you roll it back to IE 9? My first attempted failed. I had to reinstall windows but I was rushed a bit and didn't totally research my options.

IE-10-DID-NOT-FINISH-INSTALLING-10.0.9200.16660_vs _10.0.9200.16521 

From what you are seeing this is the 32bit version. 
By default both version should have been installed. 
To enable the 64bit version you must (from what I read) enable "Enhanced Protection Mode" which by default is disabled. 

IE-10-64Bit -Enable _Enhanced -Protection -Mode

From your Internet Config > Security Tab make sure the Enhanced Mode is checked for the internet site.

If you didn't read the following article or just browsed over it be sure you don't miss the part where it says to REBOOT your COMPUTER.

Did it work?

I bet it did but you still might not be convinced. 

Let's look at it from some of the top Answers at Microsoft.Com. 

I've read over and over, I'm not seeing my 64bit browser only my 32bit. 
In your Windows 7 64bit environment we do not show 64bit because it is 64bit. 
Now, if you're running an application that is 32bit it will show the app name and * 32bit. 

Java is number one for just showing 32bit because you have to manually install the 64bit versions for the browser but the issue then is add-ins and enhanced mode. 

Here are a couple of screenshots that should help you understand what to look for. 

Here's my IE 10 running in 32bit mode. 
The application opens 2 processes, one is 64bit then the tab or the webpage is displayed in the 32bit tab. You might think of it as a frame. I forgot what MS calls it. 

IE-10-64bit -or -32bit -showing -32bit -taskmanager

Do you see iexplorer.exe and iexplorer.exe *32 ?
That's your IE 10 running in 32bit mode with only the "Enable Enhanced Protection Mode" unchecked or not turned on. (You must restart your browser by closing it and be sure to end all "STUCK" iexplore.exe processes by "End Task". 

Now, this is what you have been waiting for. 

Here's what IE 10 64bit looks like. 
There are other signs as well like "This plug-in can not run in 64bit mode" etc. 
When you switch from 64bit to 32bit and 32bit to 64bit you'll see warnings about add-ons, plug-ins and java helpers. 

IE-10-64bit -or -32bit -showing -64bit -taskmanager

Do you see iexplore.exe and iexplore.exe again? This time no *32 which means only one thing. I have my 64bit tabs running so no 32bit mode at this time. 

Don't buy the "Starting folder x86" thing, I didn't find that to hold water. 
And don't argue with the person showing you or telling you to look for *32. If you don't see it and you are really on a windows 7 64bit OS you'll be glad to know it's 64bit mode then. 

Still don't believe me or the thousands of others that have spent time to show you?

Then try this little test before you go away.

I would guess 99% of those that want 64bit mode don't update their java correctly. And if you feel Java.com or Oracle.com can't tell what version browser you are running then their is no way anyone could convince you what you are running.

From http://www.java.com/ using IE 10 click on the "Free Java Download" big red button. If you see 64-bit Java for Windows Internet Explorer after you click to download the newest version then guess what browser mode you are in?

Here's a hint: If you are running 32bit IE 10 you will not see the 64-bit and only: Download Java for Windows

If you don't see 64-bit, well I'll let you guess which browser mode you are currently running. 

Another hint I can offer to make sure your really are setup correctly. 
From Control Panel: Look for the Java icon, if you see Java 32 then you do not and I'll say that again, DO NOT have Java 64-bit installed. Once you install 32bit and 64bit version of java the icon will change from Java 32 to just Java.

You can then click on the Java icon, click on the Java Tab then click View...

You'll see the Java exe file in the C:\Program Files (64bit folder for programs).

If you need to run both browser modes you should repeat the download process and confirm you have both 32bit and 64bit versions installed. Check your Programs and Features list as well, you should see the reverse marking Java 7 25 and Java 7 25 (64) in the control panel Java lists that it's 64bit. 

I also think the Ask Toolbar and other toolbars will not function in 64bit mode. I haven't checked but it's my guess. 

I hope this helps, I know it was helpful for me when I tried to explain it over the phone and in a email. Pictures are worth a thousand words and reading is worth all the words that don't show up in the picture. (Always read everything, left to right, top to bottom, like a programmer does so their isn't an error.)

 

References and Resources:

Working with Internet Explorer 9, 10, 11 and beyond. Simple issues you might have found or a few serious problems. Here's where I publish issues I have seen. Configuration settings and more. If you experience issues with IE please visit support.microsoft.com first then search the web.