Troubleshooing Error 0x00624E20 Acronis Backup software.
Recovery efforts are at times very time consuming. Recovering domain controllers is very time consuming if you add the hours of testing and controlling all changes.
The current environment is as follows:
Sonic TZ210 VPN / DHCP services internal and external.
Windows Small Business Server 2003 Domain Controller (System A)
Windows Small Business Server 2003 Terminal Server (System B)
Backup system: Small Business Server default backup services running on System A.
Backup System: Small Business Server default backup with ASR installed on Terminal Server (System B)
DNS Services running from System A.
After setting up the local network with one SBS2003 DC and one SBS2003 TS and running successfully this system we started adding more local software applications for the termainl server.
Once we had finished with the full setup and tested the terminal server we let things run for 2 weeks. It was at that time the backup system plan was going to take place. The last of Microsofts security patches were applied and we were going to do full disk backups but after the 1-18-2011 updates Microsoft required a full reboot.
Once we rebooted the domain controller failed and after days of troubleshooting we found the DC structure was completely corrupted.
During the setup of SQL 2005 the application failed. We run a version of SQL that required 2005 SQL to be disabled by a registry hack. Acronis was attempting to install SQL 2005 services and failed with the following error.
Event Code: 0x00624E20
Line tag: 0x8385a2fadaee6676
Message: Internal error