Service Technology Trends
With new technology service professionals often offer specific services to cover our new technologies.
The process is simple but often times requires time and repeated attempts to resolve issues with the new technologies. We produce service processes and service tools to be able to provide service within a reasonable amount of time. The time we research service methods often lowers the service rates consumers of the new technologies face.
XtremeComputer.Com hasn't published much on the subject over the last 10 or so years but with new trends and after experiencing the virus removal cash cow service providers we feel it's best to inform the consumer of new technologies to what service offerings they have available.
Trends will be listed in the left menu as well as below in the summary menus.
Monday Apr 19 2010
Before you buy your next laptop for work review simple configuration requirements. Make sure your laptop will run the applications you need to run. Be sure you have the same features as you currently do. Windows XP Pro is Windows 7 Ultimate not Starter.
Virus Removal Trends 2005 to 2012 with rate recommendations. The virus removal industry has often been looked at like they were the problem. But, we all know that they are overwhelmed by the number of new viruses released each day. This not only makes it nearly impossible for a single antivirus company to keep up it makes it possible for service groups to take advantage of a problem that will never go away. The trends are clear and since 2005 when the Cash Cow virus removal business went online full tilt we know it's time to offer consumers an inside look at what they should be expected when offered a service rate to remove a single or multiple viruses.
If you have never maintained your computer as it should be maintained your computer may require some serious technical support time. We often setup session segments to handle your first computer maintenance session.
What is the difference between a Customer Support Representative, Help Desk, Service Desk, Tier I Support, Technical Support and the Xtreme Computer Support? It might be faster telling you want the Xtreme Computer Technicians are all about rather than defining each sub-category for service levels.
Upgrading and Migrating to Windows 7 and Windows 8.1 from Windows XP. While you're at it, let me show you how to upgrade your Small Business Server 2003 and 2007 to Server 2008 and save yourself time, money installing components you need. Upgrading from Windows XP and older servers will take time and planning. Don't wait for the last minute.
Migrating to Office 2010 or Office 2013 can be a challenge if you don't plan the migration carefully. This would also be the best to to review your document models and make changes before migrating. Learn from professionals that are involved with document handling. Ask questions so you know what to look for once you hire your people to migrate. Don't make the same mistake and lock yourself into a single point of programming.
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