by   May 18 2011   
Sony VAIO- VGN-NR22OE Optiarc DVD RW AD-7560A The Optiarc CD/DVD Rom device showed a hardware failure. The correct driver was installed. Couldn't check the firmware or update the firmware so that meant some other issue.

Sony VAIO- VGN-NR22OE Optiarc DVD RW AD-7560A

The Optiarc CD/DVD Rom device showed a hardware failure. The correct driver was installed. Couldn't check the firmware or update the firmware so that meant some other issue.

Error Code 31 often shows up with this hardware issue. Just follow the registry hack if it's your CD.

If you have problems with your NIC that is a completely different type of Error Code 31 which is related to your TCP/IP Stack. If your NIC all looks like it's running but you can't surf and when you attempt to change or update it offers up the Error Code 31. Visit the speedguide.net site here's the link.

Sony VAIO- VGN-NR22OE Optiarc DVD RW AD-7560A

The Optiarc CD/DVD Rom device showed a hardware failure.
The correct driver was installed.
Couldn't check the firmware or update the firmware so that meant some other issue.

Removed the drive and tested in another Sony VAIO and it worked just fine.

Looked over the registry and at first didn't find anything that looked out of place.
Searched and found the answer at Microsoft social answers group by Aaron Griffin a Support Engineer at Microsoft.
Interesting enough it was this fix. Microsoft Support Engineer Fix

Below is a quick copy of the original fix posted at the link above. (Must have been some Microsoft update issue but that's only a guess.)

1. > Click Start
2. > Type regedit in the (Run) or (Start Search) box.

Before you do anything in your Registry you should back it up.
Click File, Export, Select Export Range All, Save it to your C:\ drive, Name it Reg0010 I use the date like Reg010310)

3. > Browse from the Registry to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} You will know you have the correct subkey when you see the DVD/CD-Rom drives in the right box at the top.

The next thing is to delete the LowerFilters and UpperFilters. But in the unit I had only the LowerFilters were listed. Once deleted the drive worked fine.

4. > Delete UpperFilters and Lowerfilters
5. > Close the registry tree list. Close the regedit application. Restart your computer.

That did it for the Sony issue

 

 

Sony VAIO- VGN-NR22OE Optiarc DVD RW AD-7560A The Optiarc CD/DVD Rom device showed a hardware failure. The correct driver was installed. Couldn't check the firmware or update the firmware so that meant some other issue.