by   July 14 2011   
What is SGTRAY.EXE? Are you having any problems? For those that are not familiar with Veritas software you might find a small little program running in the background after installing Veritas backup software or other software like..

What is SGTRAY.EXE? Are you having any problems?

Posted - 07/16/2009

Drive Letter Access and Record Now.

sgtray.exe is a part of Veritas Storage Guard which installs with "Drive Letter Access", "Record Now", "Backup Exec Desktop" and "Backup Exec Desktop Pro", along with a few other programs from Veritas.

The sgtray.exe will run at start up of windows (tested on XP/2000) it is called Storage Guard and will alert you when you have not completed a backup of your data for a long time.

With RecordNow DX it is installed as a simple Update Manager.

SGTRAY.EXE appears to be safe and hasn't locked on the windows 2000 system but did lock on the XP system at shut down.

Updated post by TechXtreme after testing the sgtray.exe on a Windows 2000 and XP system.

Removal information is below. If you would like to cut down on a application that really isn't needed with RecordNow DX.

If it is part of your Backup plan for your computer make sure you have your backup scheduler set to backup your system.
If you are not using your backup softwares scheduler you might want to allow this program to run. It is described as a "Reminder" type program when you have not run a backup your system.

This only applies to Veritas Backup software. For RecordNow it is for software updates from Veritas.

 

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sgtray.exe loads as a service for Veritas Update Manager after installing Veritas RecordNow DX CD R/W software.

Veritas CIS RecordNow DX loads it as the default installation.

SGTRAY.EXE can be found:
Program is commonly found at C:\Program Files\VERITAS Software\Update Manager\sgtray.exe

You can un-install UPDATE MANAGER from Add/Remove Programs.
Look for

(((Don't link to this image link to the post)))

To remove sgtray.exe update manager just un-install this program.
Your CD R/W software will still be functional.

This will remove the program from your start up and also from your C:\Program Files folder.
It will not remove the folder \Veritas Software\Update Manager you can browse with explorer and delete the folder.
The sub-folder containing a .Dll file will be removed so if you see it just close and reopen explorer and delete the file folder C:\Program Files\VERITAS Software\Update Manager.
Just delete the folder Update Manager not the Veritas Software folder if you plan on using the DLA program.

Update: December 5 2003.
After removing the update manager program sgtray.exe and testing the system on and off for a week we see no problems with systems hanging on shutdown.
The programs continue to run normally for both backup and CD R/W software.


The XtemeTech Bench Team.
Which is transfering to the Homeland Tech Support Team!

Another image to find: xtreme_pics/sgtrayREMOVE.jpg

Sgtray REMOVE

 

 

 

What is SGTRAY.EXE? Are you having any problems? For those that are not familiar with Veritas software you might find a small little program running in the background after installing Veritas backup software or other software like..