Blue Screen of Death, BSOD, System Halt
No matter what you call it we all hate seeing that screen.
I will offer up what I have found but it doesn't mean one Blue Screen Fix fixes all blue screens. It's very difficult to know what the cause is unless you know the hardware and software you are running and understand that those long numbers with an x are important to write down.
This category will be split into articles and sub page links.
Example, search for the first block of numbers like 0x0000007B after you read the information below on what to do when you see a blue screen.
Then the troubleshooting starts. If you are going to do IT yourself then you must offer up some details. Make, Model of computer, componets, anything and everything you have connected to the computer. The last 3 things you were doing before the BSOD. Any software installed or updated?
Sometimes it's of no fault other than a bad DIMM Slot (memory) a failing CD or DVD drive, hard drive or a NIC that is really not very good.
Hardware is normally the issue but hardware does have it's software components which makes understanding when your system does blue screen all that more important. Were you online surfing or listening to music via your thumb drive?
No one likes to see a Blue screen system halt error message.
Most of us call it the BSOD or Blue screen of death. It's a geeky way of saying "On no Mr. Bill".
Troubleshooting a Blue preen system halt issue sometimes can take a few minutes and other times a few hours.
What you should do when you see a blue screen system halt message.
1. Write down the System Halt reason.
2. Write down the error line completely.
The most important fields or words are the system fault file name example adapt.sys and the following error code numbers like 0x000007A (0x0000091,0x000000,0x000000, etc. the first two groups are most important.
The next step might take a little thinking and is very important to your success in troubleshooting.
List the last three (3) things you were doing with your computer.
Questions I would ask as a technician are:
1. Did you upgrade your operating system just before the system halt message?
2. Did you install new hardware lately?
3. Did you update one or more device drivers?
4. Did you connect any USB or network devices?
5. Does your system blue screen system halt even when you disconnect all network and USB devices?
6. Does your system (if windows) blue screen system halt in safemode? (F8 during boot, safe mode)
7. Did you detect a virus on the system before this issue started?
8. If you can boot into windows are you able to run msconfig.exe from the start>run command line?
Let's get to work with an example of a system that started blue screening after a virus was introduced. Because this happened on 1-18-2011 this issue might even be related to what you are experiencing. But don't think blue screen system halt messages are all related to viruses. Many are caused by viruses attempting to connect to known device drivers like network card drivers. Theses are typically your Trojan viruses looking to use your computer as a zombie computer or to collect information from your system.
- System halted after disabling network card?
- This has happened to me on new systems but only when I have all the right conditions. It's typically when a software application has it's teeth into your network card and didn't give it up correctly. VPNs that are active will sometimes cause an issue. It's really dependent on what you are running that is hooked to that NIC. (software)
Friday Jun 1 2012
Upgrading your system with the Intel Rapid Storage Technology. It is really easy to mess up your drive configuration if you've not looked into the fixes online for upgrading to a SSD caching system. If you have the Intel motherboard that supports the Intel Rapid Storage Technology you really need to purchase any SSD over 20Gb to experience a swifter computer. I mean it's quicker and doesn't have that hang effect when you are over your physical memory limits. I'm running 32Gb on the DZ68DB mainboard. i5 core, crucial memory etc.
Wednesday Oct 12 2011
STOP: 0X00000024 (0X00190203, Blue Screen Issue If Blue Screen with this error appears at boot or just after your boot menu options screen your NTFS File System has a problem that most likely is related to a hard drive problem or a system file issue.
Wednesday May 25 2011
BSOD STOP:0x000000D1 Blue Screen Issue file afd.sys STOP: 0x000000D1,0x0000001B,0x00000002,0x00000000,0xF4A1A43B afd.sys - Address F4A1A43B Base at F4A03000, DateStamp 48A4033 afd.sys error XP
Wednesday Feb 16 2011
0x0000007B (0xF7A40528,0xC0000034, .. Gateway MX7120 Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart
Tuesday May 11 2010
BSOD 0x0000007B, in this post I'm sharing with you a blue screen message that actually produced several different types of messages. It was caused by a application needed to run MLB software. Matt's computer seemed to get this issue every year when subscribing to the service. Not sure if it's a specific issue with the Dell Optiplex and Win XP. 2 years the same thing, this year (2012) we are running Vista and will check back if anything happens. But the BSOD was related to a couple of things.