by   November 16 2013   
Do you have issues with time card approvals using Internet Explorer 9, 10, 11 ? Has ADP technical Support told you that you have to use Internet Explorer 8 to process time cards? Have you used Windows XP only because ADP JavaScripts don't work with Windows 7 computers? Then you are suffering from a company that can care less about your security and this coming year will open you to more than just bad technical support services.

ADP Payroll Supervisors Time card Approval adpeet.adp.com

I'm not going to be going easy on ADP for this issue. (Enterprise eTIME)

ADP handles hundreds of thousands of payroll services and yet, with all its number, all it's income they still have JavaScript online that were designed for Internet Explorer 6.5. (Enterprise eTIME)

Internet Explorer 6.5???? Are you freak'n kidding me? (Enterprise eTIME)

Are you having issues with ADP (Enterprise eTIME) ????

We are and we have been for more than 6 months with ADP support telling us to use IE 8. Why have we just discovered this issue? Because the company I am working at is managed by people that think XP like Windows 95 will never die. They have been forced to upgrade thanks to some companies actually moving away from XP but while this is good ADP is still with the idea that you don't have to upgrade your browsers, JavaScripts or Operating systems. 

In fact, the technical support suggested that we keep our corporation on XP until ADP fixes the problem!! 

Well ADP, Oracle has published the issue in Feb. 2013 and even have a fix for your db hook but still we are forced to have our payroll department use IE 8 on Windows XP. 

Let me continue with my rant and my spanking of ADP for you and in your behalf. 

ADP, My disclaimer is you have cost me, my company, that other IS professionals time that you should pay back. It's your issue not ours. It's your website that doesn't work with newer versions of JavaScript. 

And to think your site in that section doesn't even allow Chrome or Firefox to login. Unless I use a 3.5 version of Firefox it's just not going to work. 

I have had supervisors rollback to Windows XP virtual machines running Internet Explorer 8.0 with Java 6.3x to approve team supervisor time cards. 

It's only one section!

It's only associated with one JavaScript! (I'll detail it later after I receive a check for my efforts)

The Issue was corrected by Java (Oracle) and the fix was published back in Feb. 2013. 

Your TECH SUPPORT approved this fix: 

ADP: Requires special Java settings to allow supervisors access to timecard approval. 

Java Version 6 Update 23

You are kidding right?

And please, when I read or hear the fix is to run something in compatibility mode I really think you need to find a new career path. 

Even MS tried to suggest a fix which by the way for your specific Feb 2013 Java issue does not work. http://support.microsoft.com/kb/2506617

Now, here is where I spank my company for not checking your services with IT before purchasing them. 
Your "Setup Guide" only shows IE 6, 7 and 8. 

ADP Web Browser Setup.

I get it, you are are using Windows XP at the office. You have to be, because IE 8 doesn't run on Windows 7 and Windows 8. 

Sure, it takes time to rewrite a database JavaScript hook but it's Nov. 2013 and I think enough is enough. 

So my Grumpy Old Tech 2.0 article is all about ADP your financial payroll processing company that does not update applications to work with Windows 7 computers. 

That's right, Windows 7 can not run IE 6.5 or IE 8. And your JavaScript doesn't work in IE 9, 10, 11 and forget about Firefox and Chrome because you have other issues with them. 

When are you going to fix your website that your customers use?

If I could suggest a different payroll company I would. 

But, instead of listening to people say they can not upgrade from Windows XP and IE 8 because of you I'm going to ask them to test their security with Homeland Security. 

Matter of fact, this coming year ends the life of XP. 

If your JavaScript is still not upgraded I'll be suggesting everyone dump your stock because you'll soon find more ADP customers HACKED due to Windows XP Exploits after the April 8, 2014 date. 

It's up to you ADP, get with the program and I don't mean that crap healthcare site. 

If you don't get your ADP JavaScript's updated I will write one article every week pointing out every weak point you have in your ADP payroll services. 

Don't like my attitude?

I don't like the idea that I have department supervisors working with Windows XP on new laptops. They wait and wait for your technical support to fix things and all they say is "You have to use IE 8" 

You are not a High Tech Safe and Security company. 

You are a security risk in that you require people to use applications that have known exploits. 

Fix your services and your JavaScript ADP. 

For all the companies that are suffering from ADP JavaScript you all need to find lawyers to force them into paying you for all the pain and suffering. 

Not only that, if you have IE 8 I bet you have spyware or can get it very easy. 

ADP Fix it!

This is my rant, screw yourself if you write me and ask me to remove this post. If you're not going to be IT Security savvy get your business off the internet. 

Regards, 

Grumpy Old Tech

Think this rant and article is without merit?

Tell me if you have seen the following error and I'll tell you how to fix it. 

ADP Kronos Applet Java error logon adp time card approval db hook feb 2013

The above was recorded as a supervisor attempted to login and approve timecards. Notice the JavaScript version 1.6.0_07 (That's 6_7). By default IE 9 sees this out of date but so much that even if you try to run the script it will fail. I am not publishing the failed page due to login info but it's associated with this applet so fix the damn thing!!! JavaScript 1.6.0_07 (often viewed as 6_7 are you freak'n kidding me!


Not everyone sees this error and for that I believe ADP is not going to act on it.
It's for Enterprise Users and specific to Time card approval by supervisors. 
At our corporate office I know of 5 supervisors that have to use Windows XP SP3 with IE 8 JavaScrip 6.23 to get this Applet to run. 
SunJava Oracle.com has this applet as a issue that has been corrected as of Feb. 2013 but requires the website db script to be modified to work with newer browsers. 

ADP tech support Senior II saw the same thing and told us to use IE 8. 
That was 3 months ago and we today are still seeing the same issue ADP. 
So get with the program or get out of the business. 

adpeet.adp.com 

Do you have issues with time card approvals using Internet Explorer 9, 10, 11 ? Has ADP technical Support told you that you have to use Internet Explorer 8 to process time cards? Have you used Windows XP only because ADP JavaScripts don't work with Windows 7 computers? Then you are suffering from a company that can care less about your security and this coming year will open you to more than just bad technical support services.