Microsoft's New Tablet with a Keyboard called Surface Windows 8 tablet.
I'll save you all from a long boring article about all the things you really don’t need nor want to hear.
Tablets aren't new just redesigned. Software and touchscreen technology is not new just repurposed.
We are not going to compare Apples with Prunes just like I wouldn't compare new technology and innovation to Old transistors and a name.
What I will talk about is what this is all about and where the service industry will be in less than 2 years. I might even put a date on things. July 2014 will be the major turning point to all the new technologies running old true technologies.
Snap a picture from your phone and send it instantly to your home PC desktop? We used to call that auto-upload but in any case new innovation with old technologies.
I'm saying old technologies because the more "Apps" and the smaller the systems the more they all are going to rely on the "Man in the Middle" to process what the mobile and portable devices cannot or could not process.
I'm one of those old technologies people that avoid anything new that relates to old technology and I do it for one reason. New technology is using old technology and making it proprietary which then makes it restrictive in its overall usage and what roles I can make it accomplish.
Now, let's put aside the iPhones, SmartPhones, Tablets, and anything else that doesn't have a 500Gb hard drive, 16Gb Memory and the ability to connect any external device in the world. Let's put aside your likes and your dislikes of Microsoft and Apple or Apple and Microsoft. Let me offer my opinion of them both and offer who the winner will be in the year 2014, let me stick with my July 2014 date.
Like I said, I'm going to make this really short and not so technical.
The picture here should show technicians in less than the 1,000 words that it's worth you are out of the service business in 2 years. One company building a unserviceable device and the other company moving toward a private network and very proprietary devices. Basically if you need to change a LCD you're ok but after that it's not going to do a single thing for the service industry. (I watched one industry shift in 1994 that went from serviceable to non-serviceable devices and central system controllers or smart controls like a app server. Today that industry is nearly without service people. )
For service people it will be all about "Apps", "Servers", "Instant Support", "Device Exchange".
Apps, if you're not running apps on a server offering a service with application developers you'll miss out on the revenue stream.
Servers, if you’re not inside servers every day today I don't imagine you'll be inside one in 2 years either. But, app developers are going to need some seriously tight systems that are for private networks and if you're not into security on servers. Well let's say the next two items are going to be your only options.
Instant Support, Log them in type of support is going to be the normal method for service but it's only going to be related to the apps they are running not the core operating system. (I'll tell you why later)
Exchange, these units that will be appearing on the market over the next 2 years will not be field serviceable items. No real parts to replace and those that are set to replace LCD screens via mail order are going to be also your central exchange locations. The non-serviceable device also makes room for the under $200 system as well but that system will seriously rely on servers for its brain power.
And there you have it and now you know why XtremeComputer.Com is making the move now with new servers, new app developers and well, who cares about mailing replacement tablets that's not technical anyway.
A device that was introduced in the Electronics and Engineering Communications industry back in 1994 was a similar marketing device in which its cost to build and replace was $0.10 compared to a service and repair. Motorola was the first to introduce this type of "Disposable nonserviceable" device (not in picture). Independent service shops today are nonexistent in that sector or the communications market. Many of those drifted over to the cellular market place and now the cellular market place is drifting over to the IT industry. The change is following a very old guideline. Reduce the numbers of outlets, service depots, applications and you create a market that is exclusive.
You don't have to take my word on this, just sit back and do nothing and you will see.
Upcoming comments related to the new private networks that Microsoft, Apple and Google will be introducing that might be "Lights Out" for many server farms.
Opportunity: I'd like to offer some application developers and remote technical support specialists an opportunity to make a path for the private sector in this new world of apps and mail order replacement computers. If careful planning and infrastructure builds take place then the Independent IT Professionals will still have solid roles in the new app marketplace.